Soft and elegant women’s turtleneck sweater
Livraison gratuite via La Poste
Satisfaite ou remboursée sous 30 jours
30-Day Refund and Return Period:
From the day you receive the product, you have 30 days to request a refund or exchange. After this 30-day period, unfortunately, we can no longer offer refunds or exchanges. Refunds will be processed using the same payment method used for the purchase. Please contact us at support@marlovale.com to initiate a return or exchange.
Eligibility Conditions for Refunds and Returns:
To be eligible for a refund or exchange, the item must be unused. An item that is not in its original condition, is damaged, or has missing parts not due to our fault cannot be refunded.
Return Shipping Fees:
Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect. Please see the policy here.
We offer free shipping on every order.
Our processing time is 1 to 3 business days, and our delivery time is 5 to 9 business days. We do everything possible to deliver your package as quickly as possible!
Each order is carefully tracked and comes with a tracking number (track & trace). After processing, you will receive an email containing your tracking number.
