Terms of use
Last updated: 12/18/2025
MARLOVALE GENERAL TERMS
This website is operated by Horizon E-commerce B.V. By visiting our website and/or purchasing something from us, you participate in our "Service" and agree to be bound by these general terms ("General Terms" and "Terms"), including additional terms and policies referenced here and/or available via hyperlink.
These General Terms apply to all users of the site, including, but not limited to, users browsing the site, sellers, customers, merchants, and/or content contributors.
SECTION 1 – ONLINE STORE TERMS
1.1 By accepting these General Terms, you declare that you have reached the legal age of majority in your state or province of residence, or have reached the legal age of majority in your state or province of residence and have given us your permission to allow your minor dependents to use this site.
1.2 You may not use our products for illegal or unauthorized purposes, nor, in using the Service, violate the laws applicable in your jurisdiction (including, but not limited to, copyright laws).
1.3 You are prohibited from transmitting or transferring computer viruses, worms, or any other destructive code.
1.4 Any violation or breach of any of the Terms will result in immediate termination of your Services.
SECTION 2 – ENTREPRENEUR IDENTITY
Legal name: Horizon E-commerce B.V.
Chamber of Commerce number: 99969637
Trade name: Marlovale
VAT number: NL869208469B01
Customer service email address: support@marlovale.com
Company address: Joop Geesinkweg 201, 1114 AB, Amsterdam, Netherlands
SECTION 3 – GENERAL TERMS
3.1 We reserve the right to refuse service to anyone, for any reason, at any time.
3.2 You understand that your content (excluding credit card information) may be transferred unencrypted and may include:
(a) transmissions over different networks; and
(b) modifications intended to comply with the technical requirements of connecting networks or devices.
3.3 You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
SECTION 4 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
4.1 We are not responsible if the information made available on this site is not accurate, complete, or up to date. The content of this site is provided for general informational purposes only and should not be considered or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more recent sources of information. Any reliance on the content of this site is at your own risk.
4.2 This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only.
4.3 We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 5 – SERVICE AND PRICE CHANGES
5.1 The prices of our products may be changed without notice.
5.2 We reserve the right to modify or discontinue the Service (or any part or content of it) at any time, without notice.
5.3 We will not be liable to you or any third party for any modification, price change, suspension, or interruption of the Service.
SECTION 6 – PRODUCTS OR SERVICES
6.1 Some products or services may be available exclusively online through the website. These products or services may be available in limited quantities and are subject only to return or exchange in accordance with our Return Policy.
6.2 We have made every effort to display as accurately as possible the colors and images of our products appearing in the store. We cannot guarantee that the display of any color on your computer screen will be accurate.
6.3 We reserve the right, but not the obligation, to limit the sale of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time. Any offer of product or service made on this site is void where prohibited.
6.4 We do not guarantee that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations, nor that errors in the Service will be corrected.
SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
7.1 We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
7.2 These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event we make a change to an order or cancel it, we may attempt to notify you by contacting you via the email address and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by resellers, distributors, or merchants.
7.3 You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.
SECTION 8 – PRICES
8.1 All product prices displayed on the website exclude VAT, import duties, customs clearance fees, and other local taxes or charges applicable in the destination country. Since the entrepreneur does not charge VAT on these sales (see Section 12), the customer is fully responsible for all these import fees.
8.2 Notwithstanding the above, the entrepreneur may offer products or services at variable prices depending on financial market fluctuations over which the entrepreneur has no influence. This dependence on market fluctuations and the fact that the prices shown may be indicative will be clearly stated in the offer.
8.3 Price increases within 3 months following the conclusion of the contract are only allowed if they result from legal or regulatory provisions.
8.4 Price increases occurring after 3 months from the conclusion of the contract are only allowed if the entrepreneur has consented and:
a. if they result from legal or regulatory provisions; or
b. if the consumer has the right to terminate the contract from the date the price increase takes effect.
SECTION 9 – OPTIONAL TOOLS
9.1 We may provide you access to third-party tools over which we have no control, supervision, or influence.
9.2 You acknowledge and agree that we provide access to these tools "as is" and "as available," without any warranty, representation, or condition of any kind and without any endorsement. We shall not be liable for your use of optional third-party tools under any circumstances.
9.3 Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you must ensure that you understand and accept the terms under which these tools are provided by the relevant third-party provider(s).
9.4 We may also, in the future, offer new services and/or features through the website (including the introduction of new tools and resources). These new features and/or services will also be subject to these Terms and Conditions.
SECTION 10 – THIRD-PARTY LINKS
10.1 Some content, products, and services available through our Service may include elements from third parties.
10.2 Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy of these sites, and we do not guarantee and assume no responsibility for third-party materials or websites, nor for other third-party materials, products, or services.
10.3 We are not responsible for any damage or loss related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully review the policies and practices of the relevant third party and ensure you fully understand them before completing any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third party.
SECTION 11 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
11.1 If, at our request, you submit certain specific contributions (for example contest entries), or if, without our request, you send us creative ideas, suggestions, proposals, plans, or other documents, whether online, by email, by postal mail, or otherwise (collectively called "comments"), you agree that we may, at any time and without restriction, modify, copy, publish, distribute, translate, and otherwise use any comment you send us, on any medium.
We are not required to:
a. to keep comments confidential;
b. to pay compensation for comments; or
c. to respond to any comment.
11.2 We may, but are not obligated to, monitor, edit, or remove any content we consider, at our sole discretion, illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise objectionable, or that infringes the intellectual property rights of any party or these Terms and Conditions.
11.3 You agree that your comments do not infringe on any third party rights, including copyrights, trademarks, privacy rights, personality rights, or other personal or property rights. You further agree that your comments contain no defamatory, illegal, offensive, or obscene content, nor any computer virus or other malicious software that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate anyone other than yourself, or mislead us or third parties as to the origin of any comment. You are solely responsible for all comments you post and their accuracy.
11.4 We assume no responsibility and accept no obligation regarding comments posted by you or by a third party.
SECTION 12 – IMPORT AND VAT
12.1 Shipping Environment: The Customer acknowledges that all goods ordered through this website are shipped directly by a third-party supplier located outside the European Union (EU) and the United Kingdom (UK). The goods do not pass through the seller within the commercial flow of the UK or the EU.
12.2 Place of Delivery and VAT Exclusion: In accordance with applicable VAT regulations (including Articles 32-33 of EU Directive 2006/112/EC and comparable national provisions such as Article 5, paragraph 1, of the Dutch Turnover Tax Act 1968), the place of delivery for VAT purposes is deemed to be the country where the transport begins (i.e., outside the EU/UK).
Therefore, no VAT is charged by the seller on the sale of these goods. The prices shown are therefore excluding VAT or import duties.
12.3 Customer as Importer of the Goods: The customer acts as the importer of the goods in the country of delivery and is fully responsible for complying with all import formalities.
12.4 Customer Responsibility for Import Fees: The Customer expressly acknowledges and agrees that they are solely responsible for declaring and paying all import fees applicable upon the arrival of the goods in the destination country. This includes, but is not limited to:
a) import VAT at the applicable rate in the destination country;
b) customs duties, taxes, or levies;
c) customs clearance fees, brokerage fees, or administrative fees imposed by customs authorities or the postal/courier service.
These fees are generally collected from the Customer by the postal or courier service responsible for delivery, before or at the time of delivery. The Contractor does not intervene in the determination or collection of these import fees.
12.5 No liability for import fees or delays: The contractor cannot be held responsible for import VAT, duties, taxes, or delays, seizures, or non-deliveries resulting from the customer's non-compliance. By placing an order, the customer agrees to these terms and releases the contractor from any related claims or costs.
SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS
13.1 Occasionally, some information on our site or in the Service may contain typographical errors, inaccuracies, or omissions regarding product descriptions, prices, promotions, offers, shipping fees, delivery times, and availability.
13.2 We reserve the right to correct any errors, inaccuracies, or omissions, and to change or cancel information or orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice (including after you have placed your order).
13.3 We assume no obligation to update, modify, or clarify the information contained in the Service or on any related website, including, without limitation, pricing information, except as required by law. No update or revision date indicated in the Service or on a related website should be interpreted as meaning that all information has been changed or updated.
SECTION 14 – PROHIBITED USES
14.1 In addition to the other prohibitions set forth in these Terms, it is forbidden to use the site or its content:
a. for illegal purposes;
b. to encourage others to commit illegal acts;
c. to violate any international, federal, provincial, state, or local regulation;
d. to infringe on our intellectual property rights or those of others;
e. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
f. to provide false or misleading information;
g. to upload or transmit viruses or any other type of malicious code likely to affect the functionality or operation of the Service or any related website, other websites, or the Internet;
h. to collect or track the personal information of others;
i. to send spam, engage in phishing, pharming, impersonate another person, use indexing robots, crawlers, or scraping;
j. for obscene or immoral purposes; or
k. to interfere with or circumvent the security features of the Service, any related website, other websites, or the Internet.
14.2 We reserve the right to terminate your use of the Service in case of violation of any of these prohibited uses.
SECTION 15 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
15.1 We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results that may be obtained from the use of the Service will be accurate or reliable.
15.2 We reserve the right to remove the Service for an indefinite period or to cancel the Service at any time, without notice.
15.3 You expressly agree that your use of the Service, or your inability to use it, is entirely at your own risk.
The Service and all products and services provided to you through the Service are (unless expressly stated otherwise by us) provided "as is" and "as available," without any representation, warranty, or condition of any kind, express or implied, including any implied warranty or condition of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
15.4 Under no circumstances shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of any Service or any product obtained through the Service, or any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind resulting from the use of the Service or any content (or product) published, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility of such damages.
Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions, our liability is limited to the maximum extent permitted by law.
SECTION 16 – RETURN POLICY
16.1 The customer has the right to return the product within 14 days after receipt. The customer bears all costs related to the return of the product. The product must be returned directly to the supplier.
16.2 Horizon E-commerce B.V. is not responsible or liable for any cost related to the return of the product. The customer agrees to indemnify and hold harmless Horizon E-commerce B.V. from any expense or liability related to the return process.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Marlovale, as well as our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorney fees, made by any third party due to your violation of these General Terms and Conditions or the documents they reference, or your violation of any law or the rights of a third party.
SECTION 18 – SEVERABILITY
If any provision of these General Terms and Conditions is found to be illegal, void, or unenforceable, that provision will nevertheless remain effective to the fullest extent permitted by applicable law, and the unenforceable part will be deemed severed from these Terms. This determination will not affect the validity and enforceability of the remaining provisions.
SECTION 19 – TERMINATION
19.1 The obligations and responsibilities of the parties engaged before the termination date will survive the termination of this agreement for all purposes.
19.2 These General Terms and Conditions will remain in effect until terminated by you or by us. You may terminate these Terms at any time by informing us that you no longer wish to use our services, or when you stop using our site.
19.3 If, at our sole discretion, you fail to comply with any provision or condition of these Terms and Conditions, we may terminate this agreement at any time without notice. You will remain responsible for all amounts due up to and including the termination date; and/or we may deny you access to our services (or any part thereof).
SECTION 20 – ENTIRE AGREEMENT
20.1 The fact that we do not exercise or enforce a right or provision of these Terms and Conditions does not constitute a waiver of that right or provision.
20.2 These Terms and Conditions and all policies or operating rules published by us on this site or related to the Service constitute the entire agreement and understanding between you and us and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including any previous version of the Terms and Conditions).
20.3 Any ambiguity in the interpretation of these Terms and Conditions shall not be interpreted to the detriment of the drafting party. This means that any unclear provision shall not be interpreted against us but shall be interpreted reasonably and in the interest of the company.
SECTION 21 – APPLICABLE LAW
These Terms and Conditions and any separate agreement under which we provide you with services are governed by and interpreted in accordance with Dutch law.
ARTICLE 22 – PRIORITY OF THESE TERMS OVER THOSE OF THE COUNTERPARTY
These Terms and Conditions prevail over all terms of the counterparty, including those appearing in orders, invoices, or other documents of the counterparty.
Terms of the counterparty that conflict with or deviate from these Terms and Conditions are expressly rejected, unless expressly agreed to in writing by us.
ARTICLE 23 – PRIORITY OF THE SPECIFIC AGREEMENT
In case of contradictions or inconsistencies between the provisions of these Terms and Conditions and those of a specific agreement concluded between the customer and the contractor, the provisions of that specific agreement shall prevail.
Conflicting provisions of these Terms and Conditions will then be deemed inapplicable.
SECTION 24 – CHANGES TO THE TERMS
24.1 You can view the most recent version of the Terms and Conditions at any time on this page.
24.2 We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions by posting updates and changes on our website. It is your responsibility to check our website regularly to stay informed of any changes.
24.3 Your continued use of our website or your access to the Service after any changes to these Terms and Conditions have been posted constitutes acceptance of those changes.